About us

Established in 2014, our expertise lies primarily in four core functions.

We specialize in a diverse spectrum of services, with a key focus on cutting-edge IT and software solutions. Our comprehensive offerings also encompass pre-employment risk assessment and BPO/BPS & KPO services. MIST empowers organizations worldwide to make informed hiring decisions, optimize operations, and access top talent with ease.

We serve clients across the globe, with a strong presence in Delhi, Navi Mumbai, Pune and the US. Having multiple strategic locations empowers MIST to provide localized expertise and support, ensuring tailored solutions, global reach, and seamless service delivery.

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Our Values

Utile Dulci

integrity

Integrity

We uphold the highest ethical standards in all our services, ensuring trust, transparency, and reliability for our clients.

innovation

Innovation

We are committed to staying at the forefront of technology and industry trends, delivering innovative solutions that drive efficiency and competitiveness.

clientcentricity

Client-Centricity

Our focus is always on understanding and meeting the unique needs of our clients. We prioritize their success by delivering tailored, results-driven services.

Clients

Business solutions deployed

Candidates recruited

voice/non-voice(BPO) transactions annually

Our Services at a glance

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Comprehensive Background Checks

Outsourced business processes

Custom Software Solutions

Flexible Business Solutions

Client-Centric Approach

A gamut of services. stop - MIST.

Click on a service below to know more.

Pre-Employment Risk Assessment

Verify candidate backgrounds.

Ensure hiring the right talent.

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BPO/BPS & KPO Services

Outsourced customer service solutions.

Efficient voice, non-voice & knowledge operations support.

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ITeS/Business Solutions

Custom software development.

Leveraging latest coding stacks/tech.

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Why MIST?

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Unparalleled Expertise

More than a decade of industry experience and specialized knowledge in HR solutions, BPO/BPS/KPO & IT services.

Customized Solutions

Tailored services that meet unique business needs, ensuring maximum efficiency.

Comprehensive Services

All-in-one provider for HR, IT, business solutions, and streamlining outsourced operations.

Cutting-Edge Technology

Utilizing the latest tech tools to deliver innovative and efficient solutions.

Proven Track Record

Demonstrated success in enhancing client operations and achieving business goals.

Commitment to Excellence

Unwavering dedication to quality, ethics, and client success.

Our accreditations

Excellentia per auctoritatem

In our relentless pursuit of excellence, MIST proudly holds prestigious accreditations. These accolades reflect our unwavering commitment to delivering the highest standards of service and professionalism to our valued clients.

isocert

ISO 27001 certified

As an ISO 27001 certified organization, we prioritize data security and confidentiality.

pbsa

Accredited by PBSA

Our accreditation by the PBSA underscores our commitment to industry standards and best practices.

nasscom

NASSCOM certified member

We are also a trusted member of NASSCOM, reinforcing our dedication to innovation and quality in IT services.

What do we offer?

Risk Assessment
Background Verification

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  • Comprehensive candidate background checks
  • Identity & address verification
  • Prior employment & work reference verification
  • Criminal & court records screening
  • Global database checks
  • Credit report & financial history verification
  • Drug usage & compliance checks
  • Tailored verification packages for specific industry needs
  • Detailed & transparent reporting
  • Regulatory compliance with data privacy laws
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BPO/BPS
KPO

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  • Outsourced customer service & support
  • Voice & non-voice (back-office) operations
  • Data & knowledge process outsourcing
  • Highly trained & skilled workforce
  • Scalable solutions to accommodate varying workloads
  • Quality assurance & continuous improvement
  • Multilingual support for global clientele
  • Streamlined processes for cost-efficiency
  • Access to advanced technology & infrastructure
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(ITeS) Software solutions
Business solutions

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  • Custom software application development
  • Requirement analysis & use case assessment
  • Full-stack & LAMP stack development
  • Agile methodologies for project management
  • Integration with existing systems
  • UI/UX design for user-friendly interfaces
  • Testing, quality assurance, & bug fixing
  • Maintenance & support services
  • Scalable & adaptable solutions
  • Security & data protection measures
Enquire Now

F.A.Q

Frequently Asked Questions

You can request a quote by contacting us through our website, email, or phone. Our team will provide you with a customized quote based on your specific requirements.

Yes, MIST is committed to data security and compliance. We adhere to industry regulations, including ISO 27001, to ensure the confidentiality and integrity of your data.

Absolutely! MIST offers flexible business solutions, allowing you to scale your business up or down based on your needs.

We follow rigorous quality assurance processes, including testing and continuous improvement, to deliver high-quality IT solutions that meet industry standards.

MIST serves a diverse range of industries, including IT, healthcare, finance, and more. Our services are adaptable to various business sectors.

Domains we cater to

banking_financial

Banking & Financial Services

fintech

FinTech

crowdfunding

Crowdfunding

life_sciences

Life Sciences

fmcg

FMCG

real_estate

Real Estate

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IT Services & Consulting

manufacturing

Manufacturing

logistics

Logistics

Testimonials

Successus est in comprobatione et satisfactio clientium.

MIST background verification services ensured we hired the best talent. Their professionalism and accuracy are unmatched.

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Siddarth Kelgiri, Head - HR

FinTech organization

We partnered with MIST for BPO services & that transformed our customer support. Their dedicated team has improved our customer satisfaction rates significantly.

testimonial2

Bhavesh Solanki, General Manager - Presales

Real Estate Developer

MIST's IT solutions are top-notch. They delivered a custom software application & an Android app that revolutionized our operations.

testimonial3

Sujata Karlis, Head - Innovations

Financial consulting organization

Their business consulting/services have simplified our processes. Their flexibility is a game-changer.

testimonial4

Jocelyn Pinto, General Manager - Business HR

Real Estate Developer

My opinion is that their commitment to excellence and innovation has been instrumental in our vertical's growth. They're our trusted IT partner.

testimonial5

Jonathan Shinde, Manager

Oil, gas & renewable major

The Team

Our Leadership team

Naresh Kumar

Naresh Kumar

Director

Sunita Pradhan

Sunita Pradhan

Chief Officer - Excellence

Binoy Varghese

Binoy Varghese

Head - Risk Assessment

qzm

MM

Head - IT & Business Solutions

Blog

Recent posts

blog_2
Wed September 18

Streamline Your Outreach Efforts: The Benefits of Voice Broadcast Dialer Software

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Tue September 17

5 Key Benefits of Outsourcing Background Verification Services

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Wed September 18

5 Benefits of Implementing Dialer Solutions in Your Business

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Tue October 03

Fake Universities - The Indian Express

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Our Locations

Contact

Contact Us

Address

> I-185, Garhwalli Mohalla Block - 1,
Laxmi Nagar, New Delhi, India 110092

> O Wing, 2nd floor, Akshar Business Park, Sector 19F
Vashi, Navi Mumbai, Maharashtra, India 400703

Call Us

+91 22 68515919

Email Us

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Open Hours

Monday - Saturday
9:00AM - 06:00PM

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